sunborn yacht restaurant reviews

Sunborn Yacht Hotel

Location & Hours

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Royal Victoria Dock

London E16 1XL

United Kingdom

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Overall rating

Afternoon tea at a 5 star hotel, count us in. Since Gibraltar is under British control English is their spoken language. Our bus driver Shannon took us completely around this little island before bringing us to the stop for a snack and tea before returning us to the port drop off point. I'm glad we chose to book a shore excursion, get off the ship, learn about the history of Gibraltar and drive past The Rock. Little Sandwiches of ham, rolled tuna, cucumber, plus some sweets. Definitely not a fancy high tea like at Boston Library or my favorite white hotel with columns in Waikiki. This was a simple choose your own tea bag, pour your own hot water, help yourself to the two layer items split between 4 people. My favorites were the ham sandwich the bread was super soft, the ham sliced so thin. The scone or crumpet like a biscuit to cut in half to add some clotted cream and jam from a mini jar of jam. Shannon was knowledgeable and the kindest tour guide who helped whoever needed assistance onto a collapsible stool onto and off the bus.

Hair there. That's right, I found a hair on the wall near the hair dryer in the bathroom. I went to the lobby desk told them about it and requested a new room. The person told me all the rooms were booked that night which is amazing because she never looked to see. Clearly she is Psychic. She notified housekeeping and told them to do a double cleaning in the bathroom. They showed up, wiped off the hair, found a couple of spots on the floor, wiped that up with a hand wet towel thing and that was it. They told me this happens all the time because the girls clean fast. I should note I told the GM about this via their post stay survey. They responded by saying they did a thorough cleaning job. If that's thorough, I'm FDR. The room is ghastly. Totally dated as in 80s. I was afraid to use rhe shower which the bathroom had tiles, and old days decor. I mean it screamed 50s in appearance. The bed is hard, and basically just a mattress like thing on top of two blue bases. Mine nearly came off. I did have a water view. Room food options via service is poor and good luck getting into the restaurant. They will make a made to order omlette for breakfast, but the spread is poor and you have to go early, as I did for one day, to have hot. I note one day, because I checked out of that dump and went to the Novotel next to it, which is 1000 times better. Let me put it this way. 3rd class on the Titanic would have been better. The Posiden Adventure with you hanging on a Christmas tree upside down would have been better. Dump.

This is a different way to stay in a hotel, a dry docked boat. Overall the service was not bad and the rooms are decent. There is a restaurant and bar which is not bad. I was there for a party and they did a good job hosting the party. They are friendly and helpful. the rooms are a bit pricy so get prepared for that. Overall I would recommend and would stay again.

See the table in the picture? It has a nice view right? And it was empty when we arrived, and still empty when we left 1.5 hours later. But there were only 2 of us so we weren't allowed to sit there. Jus watch it from the middle of the room. They made accommodations to find space for other people outside, even though we'd requested this at booking time. Not for us though. Pretty poor service experience all 'round really.

Beautiful yatch in docks at East London. I attended and was playing music for a birthday party on the top deck. Place looked amazing and the staff where very friendly. The look of the boat is very plush. Didn't try the restaurant but we had warm canapé which was nice and presented well. Would like to spend a night and eat at the restaurant to access this hotel better.

We stumbled across this yacht while looking for somewhere to have a drink before heading to the O2. It was a really beautiful day and so the deck looked like a perfect place to sit for a couple of cocktails! The setting is really lovely, especially in the sunshine. Very dramatic views of the Thames all the way round the boat, and on a sunny day the water even looked appealing. The service was friendly & attentive. The cocktails were OK (a little on the pricey side, but to be expected). You're definitely paying for the setting though, which I would say is worth it! A really great place to come for something a little different.

Colourful cocktails!

View from the deck

Great location, good service, and nice venue. This is still a "hidden gem" for those who are needing hotel rooms or meeting space near the ExCel Convention Center. Docked permanently across the grass park from ExCel and Hotel Novotel, the Sunborn's impressive profile welcomes guests up its gangplank entrance aboard a unique yacht venue that can accommodate overnight guests or double as meetings/events space. Opened recently in the summer of 2014, this venue is quick to catch up to speed with the service and support of the most seasoned hotel properties in the area...and has worked through most of the learning curve issues that most brand new most of the learning curve issues that most venues painstakingly take awhile to work out.

Sunborn Yacht...great location for hotel or meeting space if you are attending the ExCel Convention Center

Just okay, but honestly not as nice of a hotel as we anticipated. The view from our room (the side opposite the water) is pretty disappointing. Our room tablet says the hotel bar is open until 2am on Saturdays, but late Sat night when we planned to order service, reception at the front desk told us those are old hours and it actually closes at 1am; staff said these hours were valid a year ago. Not sure why this hasn't been updated? Very well-made cocktails in the bar, but pricey. The queen bed in our room is actually more like two beds pushed together (there is a gap in the middle) which makes it a bit more uncomfortable for my fiancé and I to sleep closely. We can frequently hear very loud footsteps outside our room reverberating through our room, and there is no ventilation in the bathroom which has made our room stuffy. Service in general has been decent.

I wish I had the same experience as everyone else here but I did not at all! We arrived and were put into room 1030. When we got in, we noticed it was quite warm and stuffy so we turned the air down. We had plans so we left our stuff and came back, and it was still warm. I looked at the temp and it was 25* when we had turned it down to 15*. We tried dealing with it, turning it off and on, etc and nothing worked. My boyfriend and I don't like complaining so we just went to bed. I woke up an hour after falling asleep drenched in sweat, the temp was now 26* and I am mad and sweaty. I call down and they switch our rooms. SAME problem at 1046! The air is like on 23 when we get in, we turn it down to 16, and it has stayed above 22 all night, ranging from 22-26! SO annoying! I feel like others have had this problem before in these rooms and they put us in these rooms anyways! The carpet has huge brown stains, couch had brown stains, bathroom was tiny, everything is so outdated! Not worth the money I spent at all! When I told the staff at checkout, she said that if we paid for another night they would upgrade us to the water view! As if that was any kind of reconciliation. Ugh will not be back ever ever.

Brilliant idea having a luxury hotel and gourmet restaurant in a yacht landed in Thames. Everything is well organized and friendly stuff is there to warmly welcome you. My experience refers to the restaurant and the sea food menu. The sea food buffet had a huge variety of really fresh sea food and the desert at the end was also excellent. The most amazing thing while being on yacht is of course the view you can have while on deck with a glass of wine!

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Sunborn London

Docklands, London, England, United Kingdom

• Full Review
• A floating super yacht hotel with serious novelty factor
• Moored right opposite Excel conference center
• Minutes' walk from DLR train station
• Easy access to London's City Airport
• Relatively spacious rooms, most with water views
• In-room Lavazza coffeemakers and Sony tablets
• Restaurant and terrace bar with water views
• Far from tourist center
• No fitness facilities

Bottom Line

The 136-room Sunborn London is an upper-mid-range hotel in the form of a 394-foot super yacht moored in London's Royal Victoria Dock. Rooms are pleasant, surprisingly spacious, and most have views over the water, though decor is more cruise liner than luxury yacht. Some rooms have spacious decks and big soaking tubs; all have coffeemakers, minibars, and flat-screen TVs. Eating and drinking options are solid though lack of fitness facilities feels like an oversight. Overall, for maritime enthusiasts with business in the area it's perfect, but tourists wanting to explore the capital's attractions should look elsewhere. Wi-Fi is free throughout. 

Hotel & Amenities Photos

Classic room with river view.

Restaurants and Bars

Junior Suite

Oyster Hotel Review

An upper-mid-range floating hotel set on a super yacht .

The Sunborn London is not only the capital's only floating hotel, it's the only one occupying a 394-foot super yacht. Built without an engine, however, it was towed from its native Finland and opened as upper-mid-range water-based lodgings in 2014. From the outside -- with its sleek marine lines -- it looks every inch the luxury vessel. Inside , however, the look and feel is deliberately more traditional, with polished brass railings, teakwood paneling, and the occasional nautical touches across all five of its floors. The resulting vibe is certainly more cruise ship (albeit an attractive one) than billionaire's playground. There's plenty of outside space on deck for enjoying the surrounding docks -- if not the most attractive of views -- accompanied by the sound of planes taking of and landing at the nearby City Airport. A solid pick for the novelty factor and for guests with business at the nearby conference center, this hotel is a bit far from main tourist attractions.

Moored in Royal Victoria Dock to the east of London's Canary Wharf

The hotel is permanently moored in the London ’s Royal Victoria Dock in the Docklands area in the east of the capital. The city's largest conference and events venue -- the Excel Center -- is located right opposite while the DLR (Dockland's Light Railway) station of Custom House is just minutes away on foot. From here it's just about 15 minutes by train to London's business district of Canary Wharf. While it's not ideally located for tourists, public transport links to the city center in around half an hour. City Airport however is right nearby and takes less than 10 minutes by car. 

Relatively spacious rooms with Sony tablets and Lavazza coffeemakers

The hotel's 136 rooms are certainly a lot larger than your average cruise ship cabins, but all follow cruise liner styling with plenty of polished teak, brass trim, and maritime touches. Unlike a cruise ship, all rooms are outward facing and most have large picture windows overlooking the water (some have small furnished balconies too). Amenities include free Wi-Fi, flat-screen TVs plus sitting areas, and a Sony tablet for web browsing and ordering room service. Lavazza coffeemakers and minibars with free water also come standard. Clean, well-maintained bathrooms provide wall-mounted hairdryers, walk-in showers, and Molton Brown products. The top-end Yacht Executive Suite we saw had its own private sauna and large balcony.

Restaurant and terrace with water views, free Wi-Fi, and a small spa with massage treatments

The hotel's Lands End restaurant provides a pleasant space awash with mirrored glass and teak paneling with large windows overlooking the water. A la carte and set breakfast, lunch, and dinner menus are served with British, Asian, and Mediterranean influences. The adjoining bar provides house cocktails, snacks, and meals as well as an outdoor terrace with views of Canary Wharf and the O2 arena. A small spa also provides a range of massage treatments though there are no fitness facilities on-site. Wi-Fi is free throughout.

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Babysitting services, balcony / terrace / patio, basic television, dry cleaning, kids allowed, meeting / conference rooms, mini bar (with liquor), poolside drink service, room service, separate bedroom / living room space.

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

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Sunborn Yacht - Review of Sunborn London

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Sunborn Yacht

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Booked the Sunborn as we were attending an exhibition at the ExCel it is around 100 meters to the exhibition centre . Apart from a faulty lift first impressions were very good , on arrival we were informed we had been upgraded to a superior room with a balcony . The welcome was warm and friendly and the staff very helpful. The room was large and more than adequate for a night’s stay and boasted some extra kit such as Lavazza coffee maker and fridge. On returning from a meal out we decided to have a drink in the bar which was very relaxing and comfortable, the staff once again were welcoming and friendly. We noticed that it was possible to take our drinks on the rear deck with imposing views of the O2 and the city of London . Our # 1 impression of the Sunborn was how relaxing, peaceful and quiet it was . Next morning check out was completed with no fuss and we organised our bags to be looked after whilst we visited the exhibition. We would certainly recommend the Sunborn for anyone wanting novel accommodation with peace and quiet if you are staying at that end of London.

Dear Tim, Thank you for sharing your feedback about your recent experience! We are pleased that our location met your needs and are delighted that you had an enjoyable and comfortable stay with all your expectations met and, in some cases, exceeded. Your mention of our team's attentive service is truly appreciated and inspires us to constantly improve our performance. We hope that we have the pleasure of seeing you again in the future. Kind regards, Atif Shaikh, Assistant Front Office Manager

Booked this for an overnight stay whilst visiting the Excel exhibition centre and loved every minute. Arrived early and were able to leave our bags so we could come back and check in in the afternoon, the staff were super helpful and efficient. When we returned check in was swift and the rooms were clean and tidy as you’d expect plus we had a balcony to sit out on, have a glass of wine and watch the world go by. Area has a variety of bars and restaurants and has the funky dockland vibe. The hotel bar has a rear deck overlooking the dock and away to Canary Wharf which is quite magical, it’s position A for cocktails! In all we spent 26 hours in London on our whirlwind trip but all agreed it felt as if we had had a long weekend away such was the buzz of staying on the yacht hotel…fab. Get it booked, you won’t regret it.

Dear Guest, Thank you for such a positive review! We are delighted that you enjoyed our "vibe location" and felt very well cared for during your time here. Our team will appreciate your kind comments which we will be sure to pass on to them. Thank you for mentioning our bar with the magical views with the city lights to Canary Wharf and its brightness which is a real position for a cocktail! We look forward to the pleasure of seeing you again on a future visit. Kindest regards, Atif Shaikh, Assistant Front Office Manager

This is a cool place that we decided to do for something a bit different. Staying on a luxury Yacht is very cool. Checkin was easy and staff helpful. Room was big if a tad dated - but that adds to the Yacht look and feel. Shower room was a good size but no extractor fan so it gets super steamy and doesn’t clear. Air con was good. General facilities - good coffee machine, kettle, iron/ironing board were all on point. The experience didn’t disappoint!

Dear Guest, Thank you for reporting so positively about your time at The Sunborn Yacht Hotel, enabling us to be an ideal starting point for visiting London. We are pleased that you appreciated the overall atmosphere of our "cool Yacht", and our amenities were to your convenience. Our team members are always at hand to provide our guests with an excellent service. We all certainly hope that we have the pleasure of welcoming you back again in future. Cool regards! The Guest Experience Team The Sunborn London

Loved the stay with the balcony river view. I had chosen a birthday surprise package for my wife which was well organized by the hotel. Cake and decorations where amazing. The dinner at the restaurant was awesome. Breakfast was average. Definitely recommend.

Dear Shyam, Thank you for this lovely review. We are happy to know your recent stay with us was a lovely experience. Thank you very much for all the detailed information you have given for which we are very grateful, as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. We always aim to provide a truly memorable experiences. We look forward to welcoming you back in the future. Best regards, The Guest Experience Team The Sunborn London

The hotel was great, nice room and balcony overlooking Royal Victoria Dock. We had a three course dinner and breakfast included in our package. The food was absolutely lovely and the service couldn't have been better. All of the staff were very attentive, you couldn't have wished for more! Unfortunately for us, we only stayed for one night having taken over three hours to drive up from Gloucestershire so didn't have time to travel into central London. We didn't think much of the location unless you were going to the Excel exhibition centre which was literally on the doorstep, or should I say down the gangplank! Thoroughly enjoyed our stay though.

• Sleep Quality

Dear Guest, Thank you for sharing this lovely review about your personal experience at the Sunborn Yacht Hotel London. We really love it! It is very rewarding to receive a review of complete satisfaction from a guest and we are delighted to have met all your expectations of the highest standards of comfort, efficiency and a warm welcome. We look forward to welcoming you back in the future. Best regards, The Guest Experience Team The Sunborn London

• United Kingdom

Docklands & Canary Wharf

Sunborn Afternoon Tea

Good for special occasions

• Great for scenic views

Make a booking

Additional information.

• Dining style Casual Dining
• Price £26 to £40
• Cuisines Afternoon Tea, British
• Hours of Operation Afternoon Tea Daily 12:30–16:00
• Phone number 020 3714 8111
• Website https://www.sunbornhotels.com/london/restaurant-bar/under-the-sea-afternoon-tea/
• Payment Options AMEX, Mastercard, Visa
• Dress Code Casual Dress
• Executive Chef Paul Ribbands
• Location Sunborn Hotel, Royal Victoria Dock, London, E16 1AA
• Area Docklands
• Cross Street Royal Victoria Docks
• Parking Details None
• Public Transit Royal Victoria DocksCustom House for EXCEL
• Additional Beer, Cocktails, Gluten-free Options, Non-Smoking, Vegan, View, Wheelchair Access, Wine

What 310 people are saying

Overall ratings and reviews.

Reviews can only be made by diners who have eaten at this restaurant

• 4.2 Service
• 4.3 Ambience

Noise • Energetic

Afternoon Tea

Great for brunch

Great for creative cocktails

Neighbourhood gem

Dined 6 days ago

Is this helpful?

OpenTable Diner

Dined 7 days ago

Dined on 6 May 2024

Norfolk/Suffolk

Dined on 28 April 2024

Dined on 27 April 2024

Dined on 14 April 2024

Dined on 8 April 2024

Demoland (UK)

Dined on 23 March 2024

Hertfordshire

Dined on 2 March 2024

Dined on 27 February 2024

How is Sunborn Afternoon Tea restaurant rated?

Sunborn Afternoon Tea is rated 4.3 stars by 310 OpenTable diners.

Is Sunborn Afternoon Tea currently accepting bookings?

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Sunborn Hotel, Royal Victoria Dock, London, E16 1AA

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The Sunborn Yacht Hotel London - Sunborn London

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The Sunborn Yacht Hotel London

Travelodge London City Hotel

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Park Grand Paddington Court

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Stayed overnight in a family room with our 9 year old. The room was big enough for the three of us with coffee and electrical to enjoy. Excellent staff and service. Breakfast good value and super location for the O2. Highly recommended .

Dear Guest, Thank you for your recent stay aboard Sunborn London and posting this kind review for other Trip Advisor travellers’ consideration. I am delighted that your stay with us was so successful and equally it is great to read that all of the details in the hotel room and around the hotel were appreciated, especially the great service provided by our team. The hotel is closely located to O2 Millennium Dome, ExCel centre and Emirates Cable car and within easy connection with central London via DLR trains. We are looking forward to welcoming you again aboard Sunborn London in the near future! Best regards, Apostolos Fanaris Front Office Manager

we were visiting the Ecobuild Show at the ExCel, we travelled from Glasgow to London on the overnight train which you can never get a good nights sleep, we arrived tired and ready for a shower to freshen up and head to the show. unfortunately due to a mix-up on the booking site which had defaulted to the Sunborn Gibraltar site, we had ended up booked into the Gibraltar hotel. I explained that I had selected the London hotel from the drop-down menu and duly filled in the information to book a nice big cabin with balcony and view over the river. the staff were extremely friendly and after a short talk with the hotel manager. we were supplied with the same beautiful cabin with balcony and breakfast included for the same price we had booked on the Gibraltar site. a saving of over £100. I cannot say enough about the level of service in this hotel and the beautiful rooms. We thoroughly enjoyed our stay and will go back if we are ever back in that neck of the woods.

• Sleep Quality

Dear Guest, Thank you for your recent stay aboard Sunborn London and submitting this kind and thoughtful review for other Trip Advisor travellers. I am truly delighted to read that you have been so well taken care off by our crew and that our efforts to amend any unexpected reservation concerns and eventually compensate any inconvenience occurred were appreciated and overall contributed to your enjoyment! Indeed we pride ourselves in the concept of Sunborn London being yacht hotel and on providing unique and memorable experiences to our guests. I am therefore very pleased that we have ensured your return to Sunborn in the future – I would highly recommend to pamper yourself with one of the treatments at our Elemis Spa. We are looking forward then to welcoming you back aboard Sunborn London in the near future! Best regards, Apostolos Fanaris Front Office Manager

My boyfriend and I had a lovely stay at this hotel! It's worth the money! Beatiful rooms, space and in the right location if you are going to a gig at the O2 areana! The Spa massage was great! Staff helpful and smiling! Defiantly worth spending a little bit extra to make the whole expectance worth while!

• Cleanliness

Dear Guest, Thank you for staying aboard Sunborn London and for taking the time to share your lovely feedback with other Trip Advisor travellers. I am delighted to read that you have enjoyed all of the facilities in your well-appointed room and also other on board facilities such as our Elemis SPA with its great range of pampering treatments. Sunborn London Yacht Hotel indeed provides a unique opportunity for all guests to appreciate the distinctiveness of the whole stay experience, whilst being conveniently located close to the Emirates Cable Car and O2 arena. We look forward to welcoming you back soon. Best regards, Apostolos Fanaris Front Office Manager

I'm working at the Excel all week which makes this hotel is handy as it is literally a stones throw away. I was checking in early (11.30am) and was thrilled to be told the room was not only ready but i had been upgraded to a deluxe room with river view. The room is large and comfortable with a desk, a balcony (overlooking the thames with O2 arena as the view!) and has all the mod cons along free wifi which is a definate plus when staying away with business. First impressions are very good and well done to Sandra, Mital and Claudio on front desk for their top class service.

Dear Guest, Thank you for staying aboard Sunborn London and for taking the time to share your feedback with other Trip Advisor travellers. I was pleased to read you find the hotel and on board facilities lovely and the location convenient for your stay related to your business at Excel centre. Indeed the hotel being located directly on the river Thames offering splendid views over the O2 Millennium Dome and Emirates Cable Cars and central London can be easily reached by public transport. I would highly recommend to book with us directly or visit our website for the best deals on hotel room rates or attractive packages for any future stay. We are looking forward then to welcoming you in the near future! Best regards, Apostolos Fanaris Front Office Manager

I booked one night as a surprise for my husband's 60th birthday and he was thrilled. I was disappointed that we were given a room dockside as I had paid for an exec room and had advised that it was a special occasion but the staff were very helpful in relocating us to river view and a lovely balcony room. The food for lunch,and dinner was excellent but I have had much better breakfasts in other hotels. It was a little annoying to be presented with a full bill when I had prepaid for the evening meal but again thus was quickly sorted out by the efficient reception manager I would certainly like to return for another stay .

Dear Guest, Thank you for choosing Sunborn London for your celebratory stay and for sharing your comments with other Trip Advisor travellers. I am so pleased that you chose to stay aboard Sunborn to celebrate your husband’s special day and that the crew have looked after you so well. It is always rewarding to read that our vision of creating memorable moments for all of our guests was reflected in your overall satisfaction – from the upgraded and well-appointed room, through amenities to the efficient guest service provided by my team. Also our superior category executive rooms coming with a balcony area are perfect for a memorable stay, especially those rooms offering unique in London view over the river Thames, and I am pleased that you have enjoyed this feature. I would definitely recommend to book directly with us in the future to guarantee this aspect of the appointed room. In the meantime we look forward to seeing you again aboard Sunborn London in the near future! Best regards, Apostolos Fanaris Front Office Manager

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• Reviews of Sunborn London Yacht Hotel

Reviews of Sunborn London Yacht Hotel 4 stars

Royal Victoria Dock, Newham, London, E16 1XL, United Kingdom

#302 of 1,011 hotels in London

Review score

Based on 5282 hotel reviews

Score breakdown

Cleanliness

Value for money

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Showing 1 – 25

Reviewed: 19 May 2024

• • People with friends
• • Classic King room with Dockview
• • Stayed 1 night
• • Submitted via mobile

There is not much around

How unique it was

Stayed in May 2024

Reviewed: 17 May 2024

• • Business trip
• • Group
• • Classic King Room with River View
• • Stayed 2 nights

not much in the locality

A super and different place to stay

Reviewed: 16 May 2024

• • Leisure trip
• • Couple

The breakfast was a little disappointing, but that may come down to personal preference. The breakfast coffee was not the best to say the least :)

The room was spacious and comfortable and the hotel bar on the sundeck was great.

Reviewed: 14 May 2024

My only issue was the credit charge they made for pre payment wasn’t done properly resulting in a slow check out. Was sorted eventually but still a pain to have to have £200 put on hold when we didn’t use it.

Perfect spot for a night stay after our concert. Easy access to o2 and central London. Staff were friendly in the bar, room was clean and comfortable. Was my second stay at Sunborn and would definitely return again.

Stayed in April 2024

We knew the hotel had no parking, but hadn't quite anticipated the difficulty in getting to the Excel parking location.

Excellent location, we had a room overlooking the dock. Very handy for Excel.

One of the men on reception couldn't find my booking despite checking in earlier prior to arrival and he just stared at me as if I was in the wrong place. Thankfully the other man handed him a piece of paper with our confirmation. It was a little embarrassing as I bought the stay for myself and my husband. Also never presume that the man has paid for the stay as he immediately greeted my husband and not me despite the booking in my name.

We were going to see a band at the O2 so the location was perfect. Great breakfast choices in the morning.

Reviewed: 12 May 2024

Tabel service

The bed was uncomfortable the mattress was a topper needed a mattress under the topper

We loved the location and what to do in the area

Reviewed: 11 May 2024

The prices for drinks at the bar were absolutely outrageous - £4.50 for a tiny bottle of lemonade

Loved the view from the room, the novelty of the location and its proximity to places of interest e.g. cable cars etc

Reviewed: 10 May 2024

restaurant staff's attitudes

Room and Location

• • Executive King Room with Dockview

The room smelt rather strange - drain problems ?

Location - proximity to the Excel Breakfast Elizabeth line proximity

For the 02 where we were going, it was just perfect

• • Family with young children
• • Executive Suite with River View

The lifts wasn't working

Reviewed: 8 May 2024

Friendly staff. Clean, spacious, quiet room. Excellent breakfast.

We had a lovely spacious room with a balcony overlooking the water. Check in was easy, the staff were all very helpful and professional. We would definitely stay again.

Food and drinks was expensive.

It’s was really nice, bedrooms nice and spacious. Excellent location. Parking near hotel. Booked with breakfast, worth it!

Reviewed: 7 May 2024

• • Solo traveller
• • Stayed 3 nights

Bathroom is quite small, although functional and clean so not an issue really.

Great stay for work purposes. Excellent location for ExCel Arena. Hotel was attractive with a very comfortable and spacious room. Good food in restaurant. Friendly staff.

Reviewed: 6 May 2024

Few loud bangs at night in the accommodation area

Lovely breakfast - delicious

Dirty food tray left outside room on arrival.Broken left with out no info stating out of order.

Clean friendly and a lot of diversity.

TV didnt work properly.

The breakfast ingredients were fine but the cooked items were cold. The cold plates didn't help. The coffee served in the bar upstairs were at best luke warm.

Our room was lovely - spacious, clean and comfortable. The members of staff were very obliging - in fact they couldn't do enough for us. Alex on Reception was especially kind. He took a genuine interest in us both. My wife told him I was being treated for cancer and that the stay was a treat. He was so kind to us in response - telling us where to go and gave us ideas on what to do.

Breakfast a lot better

Not to good not a great selection , both mornings English breakfast was only warm bacon all stuck together , not what one would expect ,drinks price expensive

Reviewed: 5 May 2024

The bar is criminally expensive and the staff couldn't wait to close up even though it was well before the stated last orders.

Fantastic value and excellent breakfast

Quirky Location

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• Sunborn Yacht Hotel London

Floating Fancy: Sunborn London Yacht Hotel Review

Finding the perfect hotel for a London stay can be tricky, with countless options and locations available. Sunborn London offers something a little more unusual, as it’s not your standard bricks-and-mortar establishment; pick the Sunborn, and you’ll be staying on an extravagant yacht. But while it stands out from the crowd visually, does the rest stand up to scrutiny?

Sunborn London Yacht Hotel, to give it its full title, is located at Royal Victoria Dock, an area of east London that has undergone extensive regeneration and is home to the Excel exhibition centre. Despite its Docklands location, the Sunborn yacht is easy to get to, thanks to the new Elizabeth Line that runs through the city, with stops at Heathrow Airport, Paddington, Bond Street and Liverpool Street, to name just a few, where you can connect to most other London underground lines. Arriving by car isn’t too much of a chore either, and with ExCel next door, ample parking is available just a few minutes walk from the hotel.

Arriving at Sunborn London certainly makes an impression. The vast open space in front of the floating hotel allows you to take in the size as you get closer to the riverfront. There’s a lift at dock level – one of few signs that the yacht was indeed built specifically for this purpose – which takes you directly to the stylishly designed reception level, where you are greeted by friendly staff, ready to check you in for a stay.

While the purpose-built yacht might not have sailed the Mediterranean, it still has all the features of a sea-going vessel, with heavy doors and raised sills. There’s even an impressive cruise ship-esque double staircase in the middle of the reception area, which is finished off with a crystal chandelier, adding a touch of elegance.

Sunborn London Yacht Hotel: The Room

We spent the night in a mid-range ‘Yacht Executive’ room with a balcony overlooking the surprisingly blue waters of the docks. The room was spacious and comfortable, with a good-sized desk area should you combine business with pleasure. There were a good number of plug sockets dotted about the room and at each side of the bed – something often overlooked – with a mix of UK and European sockets, which was a nice touch. Everything you would expect was there, including tea and coffee making facilities, a fridge and a safe, should you need them.

The bathroom was a reasonable size, with a spacious enough shower. Confusingly though, rather than having a simple shower control, there was a bath mixer tap with a shower attached. Once the water was turned on, a toggle needed to be pulled to direct the water through the shower head. With no bath in sight, this seemed rather odd.

Unlike the smaller rooms on the lower two levels, our room had floor-to-ceiling windows overlooking the water, with a double-glazed door leading out onto our little balcony, complete with two chairs. While it was a nice little bit of outside space, it wasn’t well designed in that once seated in the chairs, the view was of the solid steel safety barrier rather than the river. Perhaps some safety glass would be a better bet.

Despite that, it felt like a well-thought-out space, with considerate touches ranging from the surfeit of power sockets to the welcome bottles of water. Between 19 and 23m3, the rooms aren’t huge on paper, but clever use of space and light makes them feel far more generous than they could.

Throughout the cabins and the public areas of the yacht, there are lots of mirrors, reflective surfaces and warm coloured wooden panelling, which adds to the character of Sunborn London, and adds to the sense of space, leaving you in no doubt that you are onboard a vessel.

Sunborn London Yacht Hotel: Lands End Restaurant

The onboard restaurant is located at the vessel’s rear, with an outside space providing views towards The O2 and Canary Wharf. Like the rest of the public areas, it is adorned with warm-coloured wood and reflective surfaces, making it feel both welcoming and light and airy.

We began by perusing the wine list and decided on a bottle of prosecco – such glamorous surroundings deserved a few bubbles! The bottle arrived at the table, was opened and poured, only to find that it had been served at room temperature. Our waiter did try to rectify this error, but the second bottle had also not been chilled. A cold bottle was eventually found from the Sundown Bar on the deck below, but two bottles had been wasted by this stage. It’s an amateur mistake to make and set a low bar for the rest of the evening.

Nevertheless, we put this mishap to one side and checked out the food offering. The menu had a good selection of options, with meat and seafood dishes available. However, the choice for those following a vegetarian or vegan diet was very limited.

I selected the mixed marinated olives as my starter, and my dining companion opted for the Gazpacho. Both arrived quite quickly and were tasty and fresh.

The main course was more of an issue, as I suffer from lactose intolerance. My only option was wild mushroom risotto with vegan cheese and grated truffle, with a seasonal house salad on the side. My companion had more choice and opted for the ‘Sunborn’ fish ‘n’ chips, which consisted of beer battered haddock, pea puree and chunky chips.

When the food did arrive at the table, it looked well presented, and while the fish fillet did look relatively small, the risotto was somewhat more substantial.

The wild mushroom risotto was well cooked, the risotto rice was tender, and the dish was well seasoned and tasty. The side salad, however, did leave a little to be desired. There was little or no dressing to add flavour, which was disappointing.

The fish and chips were fine, if unexciting. It’s a dish that’s difficult to get wrong but also difficult to impress with. The kitchen managed to stay in its lane, offering something perfectly acceptable, with fresh chips and tasty mushy peas, although portions were a little meagre.

Dessert was again lacking in options for my needs or those on plant-based diets, with fruit and sorbet being the only, somewhat unimaginative, options. I reluctantly opted for the three flavours of sorbet, while my dining companion opted for the much tastier sounding Bakewell tart with ice cream.

The Bakewell tart arrived without a hitch, but the lack of attention to the order in the kitchen meant that I was served two scoops of sorbet and one scoop of ice cream instead of three of sorbet. Luckily I noticed before I started to eat it, and I immediately notified the manager of the error. My issue is an intolerance rather than an allergy, but had it not been, this could have been a more significant problem.

With few guests in the restaurant the night we dined, there was little excuse for the multiple errors. While a long way from fine dining , the food was perfectly acceptable, but the lack of imagination in the menu and the lack of care in serving the drinks and meal tarnished the experience.

Sunborn London Yacht Hotel: Sundown Bar

After dinner, we headed down a deck for a nightcap at the Sundown Bar. As you enter the bar, lights and reflective surfaces surround you from every angle, making it just a little overwhelming against the dusk outside. We decided the sensory overload was a little too much, so we chose a seat on the outside deck with views along the docks to The O2 beyond.

The overall environment and vibe of the place were pleasant and lively, with most patrons spending their time either gazing into each other’s eyes or gazing at the myriad lights of the city twinkling away in the distance. A surprising amount of time can be wasted simply watching the Emirates Air Line cable cars crossing the river, their red lights floating across the skyline in contrast to the blue and white lights of the city.

There is a good selection of drinks available, but they are a little pricey, even allowing for London prices. A Diet Coke and a double Woodford Reserve bourbon came in at £20. The service was swift and friendly, recovering from the faux pas at dinner and rounding off our evening well.

Sunborn London Yacht Hotel: Breakfast

Breakfast the following day was on the outside deck of the Lands End restaurant and consisted of a cooked breakfast from the kitchen alongside a self-service buffet. The mix of table service for the hot food and self-service for the rest isn’t that unusual, but it was also self-service for tea and coffee, which, for a luxury hotel , is much less common. Disappointingly, there was hardly any hot water left in the urn to make tea, and what was there was lukewarm at best.

The breakfast was perfectly adequate and served quickly, suggesting that it is precooked in the kitchen and then plated up when ordered. While that’s not a significant problem, it is disappointing to be served fried eggs that have been kept warm a little too long when a fresh egg takes only a minute or two to cook.

Sunborn London Yacht Hotel: The Verdict

With countless highly-rated dining options within just a few minutes’ walk from the Sunborn, it’s a surprise and disappointment that the restaurant can’t match the standards that the rest of the hotel sets. With those other options available, though, it’s not something that should put you off, as it’s the hotel that holds the appeal.

What: Sunborn London Yacht Hotel Where: Royal Victoria Dock, London E16 1AA Web: SunbornHotels.com

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Sunborn London Yacht Hotel

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“Sunborn Yacht Hotel is moored on the Thames, just a short distance from Canary Wharf. This super-yacht hotel boasts smart, classically-styled rooms as well as a restaurant and a spa. Perfect for those who fancy something different! ”

Hotel Rooms

Recommended for.

• Short break
• Located just 15 minutes away from London City Airport
• Local exploring
• Spend your days seeing all that London has to offer
• Romantic Break
• Sunborn Yacht Hotel offers luxurious accommodation on the Thames and fine dining
• Go see the Imperial War Museum, British Museum or the Natural History Museum
• Local markets
• Camden Market and London Bridge Borough Market are both well worth a visit
• Great walks
• Wander all over this bustling city's streets getting a feel for the place
• Sights nearby
• Go see the Tower of London, London Eye or Buckingham Palace
• Sit-out Terrace
• Family Suites
• Contemporary
• Meeting Room
• Air conditioning
• Room service
• Head to London's famous West End to take in a show

Map & Location

What's Nearby

Other reviews, sunborn london.

"Not your usual hotel: Sunborn London is, in fact, a 420ft yacht moored in the Royal Victoria docks, a symphony in white and charcoal which could easily have been left behind by a departing oligarch. It's well-placed for the O2 arena, London City airport and the ExCel centre."

Originally published by The Telegraph ( view article )

Sunborn Yacht Hotel, London

"The Sunborn Yacht Hotel was based in Finland before it was towed to London in 2014..."

Originally published by The Times ( view article )

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Sunborn London Yacht Hotel

rate per night

About Sunborn London Yacht Hotel

• Hotel Room You’ll have a private room with all the hotel’s amenities
• Freebies This stay includes Wi-Fi for free

This 4-star boat offers charming accommodation in London and is a short stroll from Custom House for Excel DLR Station. It has a spa and wellness center, as well as a beauty centre, a sun deck and free Wi-Fi.

There are a variety of amenities available to guests of Sunborn London Yacht Hotel, including babysitting services, 24-hour reception and car hire. In addition, the multilingual staff are on hand to offer local information.

All lodgings on board the vessel have a private bathroom with a shower and a hair dryer.

Lunch and dinner are prepared every day at Lands End, as are British, Mediterranean and Asian specialties. Each evening, guests can relax in the comfortable lounge bar.

Sunborn London Yacht Hotel is ideally situated for those visiting ExCeL London. It is also a brief stroll from Royal Victoria Docklands Light Railway Station.

Latest deals for Sunborn London Yacht Hotel

* Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Sunborn London Yacht Hotel

• Room service
• Tea/coffee maker
• Coffee machine
• Wi-Fi available in all areas
• Flat-screen TV
• Cable or satellite TV
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Electric kettle
• Food can be delivered to guest accommodation
• Dining area
• Dining table
• Family rooms
• Seating area
• Storage available
• Toilet paper
• Private bathroom

Services and conveniences

• Conference rooms
• Wake-up service
• Concierge service
• Safety deposit box
• Meeting/Banquet facilities
• 24hr front desk

Media and entertainment

Pool and spa

Accessibility and suitability

• Non-feather pillow
• Terrace/Patio
• Outdoor furniture
• Laundry facilities
• Laundry service
• Iron and ironing board
• Fax/photocopying
• Laptop safe
• Clothes rack
• Wardrobe or closet

Family friendly

• Babysitting or child care

Parking and transportation

Health and safety

• Daily housekeeping

Reviews of Sunborn London Yacht Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Learn how KAYAK collects reviews.

• Great stay very nice helpful staff. (in 19 reviews)
• It’s great place to stay. (in 51 reviews)
• Location and staff great stay. (in 293 reviews)
• and the bar looked total uninviting. (in 61 reviews)
• The air conditioning wasn’t working (in 14 reviews)
• The beds were horrificly uncomfortable. (in 10 reviews)

Traveler type:

Time of year:, traveler rating:, what's nearby.

• Tower Bridge 4.3 mi
• Tower of London 4.3 mi
• Tate Modern 5.3 mi
• Southbank Centre 6.1 mi
• Somerset House 6.1 mi
• London Eye 6.2 mi
• Westminster Bridge 6.3 mi
• Big Ben 6.4 mi
• Palace of Westminster 6.4 mi
• Westminster Abbey 6.6 mi
• National Gallery 6.6 mi
• British Museum 6.6 mi

Essential information about Sunborn London Yacht Hotel

When to book a room at sunborn london yacht hotel, top tips for your stay at sunborn london yacht hotel.

• If you’re after a cheap room at Sunborn London Yacht Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and April.
• Prices can also vary depending on which day of the week you stay. For the best room deals at Sunborn London Yacht Hotel, plan to stay on a Sunday or Thursday. The most expensive day is usually Friday.
• The cheapest price a room at Sunborn London Yacht Hotel was booked for on KAYAK in the last 2 weeks was $232, while the most expensive was $254.
• How long should you stay at Sunborn London Yacht Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sunborn London Yacht Hotel

How can i reach the sunborn london from heathrow airport.

If you are planning to rent a car after your flight to London Heathrow Airport, the travel time to the Sunborn London will be about 1h and 15m, and there are 2 multi-storey car parks within walking distance of the hotel where you can leave the car overnight, namely the Royal Victoria Car Park and the Excel Car Park. Those who prefer catching public transport can take the Heathrow Express which gets you to the London Paddington station, and from there you need to catch the tube to Custom House station, which is a 5m walk from the hotel. The total trip would take about 1h 30m.

Why should I eat on board the Sunborn London?

If you are looking for an exquisite dinner experience with a view, then you won’t even need to leave the yacht. You can start your evening at the Sundown Bar where you can indulge with cocktails while overlooking Canary Wharf, then head to Lands End Restaurant for dinner which offers a fusion menu of fine food made with seasonal ingredients, and a wine list to match with trained sommeliers who will be able to offer recommendations throughout the dinner.

Are there any special offers available for couples at the Sunborn London?

Those looking for a special getaway with their loved one can book the Ultimate Romantic Package, which includes rose petals in the room, a tray of chocolates, and a 3 course dinner on the yacht. In addition, you will get a range of complimentary services such as a room upgrade, a welcome drink as you check-in, a luxurious king size bed for the night, and a discount off all spa treatments at the Symphony Treatments Room.

Can I organize my wedding at the Sunborn London?

The Sunborn London has 3 different wedding packages that you can choose from if you would like to make your wedding on a yacht dream a reality. You need to have a minimum of 40 guests and can host up to 200 people, with 3 different rooms to choose from for the ceremony and dinner. The Gold and Platinum Wedding Packages include a complimentary night at the hotel for the bride and groom, and all packages include discounted rates for their guests who wish to stay the night.

Are there any activities held on board the Sunborn London?

If you are staying at the hotel on a Sunday, you won’t want to miss out on their Sunday Movie Club sessions which are held all throughout summer. They start with an afternoon tea between 12:30 pm and 4:00 pm, with the screening of a classic British movie starting at 5:00 pm. Afternoon teas are also available without the movie experience on other days of the week, and you can choose between the Traditional Afternoon Tea experience or the Afternoon Tea with Expertly Chosen Laurent Perrier Champagne Tasting Flight which includes a taste of 3 different sparkling wines from Laurent Perrier.

Where is Sunborn London Yacht Hotel located?

Sunborn London Yacht Hotel is located at 1 Royal Victoria Dock in Newham, 6.5 miles from the center of London. Tower Bridge is the closest landmark to Sunborn London Yacht Hotel.

When is check-in time and check-out time at Sunborn London Yacht Hotel?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Sunborn London Yacht Hotel.

Does Sunborn London Yacht Hotel offer free Wi-Fi?

Yes, Sunborn London Yacht Hotel offers free Wi-Fi.

How far is Sunborn London Yacht Hotel from the airport?

Sunborn London Yacht Hotel is 1.3 miles from London City.

How does KAYAK find such great Sunborn London Yacht Hotel hotel deals?

KAYAK scours the web for all room deals available at Sunborn London Yacht Hotel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sunborn London Yacht Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sunborn London Yacht Hotel.

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Sunborn london yacht hotel.

See a different side of the most exciting city in the world from the deck of a luxurious superyacht hotel.

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Ultimate Romantic Package

A unique Romantic Getaway in the heart of London, onboard the UK’s only Super Yacht Luxury Hotel with city views and exquisite cuisine. Book direct via our website.

Sunborn Gateway

A unique Sunborn Gateway in the heart of London, onboard the UK’s only Super Yacht Hotel with city views and exquisite cuisine. Book direct via our website.

Afternoon Tea Break

Our new afternoon tea break package is now available to book online. Join us for a midweek break and explore the docklands in London with a stay on board the yacht.

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Gift someone an experience they will never forget onboard the UK’s only luxury yacht hotel. Buy Gift Vouchers

Bar & Restaurant

Sunborn London’s luxury provision extends to its on-board bar and restaurant. Much care has gone into the development of beautifully designed spaces where guests can enjoy fine food, exceptional service and panoramic views of the city, O2 and Victoria Dock from an exclusive vantage point.

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Sunborn yacht hotel, choose dates to view prices, photo gallery for sunborn yacht hotel.

Popular amenities

• Breakfast available Breakfast available Breakfast available
• Restaurant Restaurant Restaurant
• Bar Bar Bar

Check out the area

• Popular Location ExCeL Exhibition Centre 1 min walk
• Popular Location IFS Cloud Royal Docks Station 8 min walk
• Airport London (LCY-London City) 8 min drive
• Popular Location O2 Arena 10 min drive

Room options

Yacht suite double/ twin room.

Sunborn London

Prince Regent Hotel Excel London

ARK Canary Wharf

Aloft London Excel

Park Plaza London Riverbank

Sea Containers London

InterContinental London - The O2, an IHG Hotel

Point A Hotel - London, Canary Wharf

Crowne Plaza London - Docklands, an IHG Hotel

About the neighborhood, what's nearby.

• ExCeL Exhibition Centre - 1 min walk
• Royal Victoria Bridge - 3 min walk
• IFS Cloud Royal Docks Station - 8 min walk
• O2 Arena - 10 min drive
• Westfield Stratford City - 10 min drive

Getting around

• Custom House Station - 4 min walk
• West Ham Station - 5 min drive
• London City Airport (LCY) - 10 min drive

Restaurants

• Subway - 3 min walk
• Sandwich & Co - 1 min walk
• Costa Coffee - 1 min walk
• Top 1 Forever - 6 min walk
• E16 Café - 5 min walk

About this property

• Breakfast (surcharge) and a front-desk safe

Property amenities

• Available in some public areas: WiFi (surcharge)

Food and drink

• Breakfast available for a fee
• A bar/lounge
• A restaurant

Conveniences

• Safe at front desk

Children and extra beds

Property payment types, important information, you need to know, property is also known as, frequently asked questions.

Check-in begins at 3:00 PM.

Check-out is at 11:00 AM.

Located in Docklands, this hotel is within 1 mi (2 km) of Thames River and ExCeL Exhibition Centre. O2 Arena is 1.9 mi (3.1 km) away. Custom House Station is only a 4-minute walk and Royal Victoria DLR Station is 9 minutes.

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